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YOUR TERMS AND CONDITIONS OF SALES

RCONDITIONS AND CONDITIONS OF SALE

 
ARTICLE 1 - OBJECT
THESE ARE INTENDED TO DEFINE THE TERMS AND CONDITIONS OF SALE OF PRODUCTS OFFERED BY :

THE COMPANY IDC, Slu THROUGH ITS E-COMMERCE SITE

WHOSE e-MAIL ADDRESS IS CONTACT @ IDGRAFIX.FR ,
WHOSE WEB SITE IS: HTTP://WWW.IDGRAFIX.EN,
WHOSE REGISTRATION NUMBER with THE COMPANIES REGISTRY IS NRT: L-710871-A

 

HEREINAFTER REFERRED TO AS "IDGRAFIX" ,

VIA ITS E-COMMERCE SITE ACCESSIBLE AT The INTERNET ADDRESS HTTP://WWW.IDGRAFIX.FR
HEREINAFTER REFERRED TO AS "IDGRAFIX.FR",


ARTICLE 2 - APPLICABILITY, ENFORCEABILITY

THE PRESENT GENERAL CONDITIONS OF SALE APPLY, TO The EXCLUSION OF ALL OTHER GENERAL OR SPECIFIC CONDITIONS OR ANY OTHER DOCUMENT INCLUDING PUBLICITY, FOR ANY PURCHASE MADE THROUGH IDGRAFIX.FR.
THEY ARE PREJUDICIAL, TO The EXCLUSION OF ALL OTHER GENERAL OR SPECIFIC CONDITIONS OR ANY OTHER DOCUMENT INCLUDING ADVERTISING, TO ANY PERSON SHOPPING OR NOT, HEREINAFTER referred to as " THE CUSTOMER ", PURCHASING VIA IDGRAFIX.FR .
ID GRAFIX IS FREE TO MODIFY AT ANY TIME THE PRESENT GENERAL CONDITIONS OF SALE. THE TERMS AND CONDITIONS OF SALE APPLICABLE TO AND ENFORCEABLE ARE THOSE IN FORCE AT THE DATE OF THE ORDER.



ARTICLE 3 - PRODUCTS
PRESENTATION
EACH PRODUCT OFFERED VIA THE SHOP IDGRAFIX IS The SUBJECT Of AN ON-LINE DESCRIPTION OF ITS GENERAL CHARACTERISTICS.
THE COMPANY ID GRAFIX IS FREE TO WITHDRAW OR MODIFY AT ANY TIME ONE OR SEVERAL PRODUCT REFERENCES OFFERED VIA IDGRAFIX.FR. THE IDC IS FREE TO REPLACE A PRODUCT PRESENT IN THE SHOP IDGRAFIF.FR FOR AN EQUIVALENT PRODUCT.

ALL KITS DECORATIONS, STICKER PRESENT ON IDGRAFIX.FR, ARE THE PROPERTY OF OUR MARK, ANY REPRODUCTION, EVEN PARTIAL, IS PROHIBITED. EACH KIT DECORATION HAS A MARKING COPYRIGHT - IDGRAFIX.FR IN THE TEXT, OR A LOGO ON ONE OR MORE STICKER COMPONENT KIT DECO.


THE PHOTOGRAPHS AND COMMENTS ARE USED IN THE DESCRIPTION SHALL NOT IN ANY MANNER WHATSOEVER AND ON ANY BASIS WHATSOEVER ENGAGE IDC. THE BRAND LOGOS USED IN THE MODELS PRESENTED ON THE SITE IDGRAFIX.FR ARE THE SOLE RESPONSIBILITY OF THE END CUSTOMER. BRANDS CAN CONTACT US BY EMAIL (contact@idgrafix.fr IF THEY DO NOT WANT to APPEAR ON THE KIT DECORATION OF OUR CLIENTS.
IDC REMAINS AT THE CUSTOMER'S DISPOSAL FOR ANY FURTHER INFORMATION ON THE PRODUCTS OFFERED VIA THE SHOP IDGRAFIX.FR:

To The FOLLOWING EMAIL ADDRESS CONTACT@IDGRAFIX.FR
OR VIA THE CONTACT FORM (AUTOMATIC REMINDER BY PHONE AT YOUR CONVENIENCE) FROM TUESDAY TO FRIDAY FROM 14H00 TO 18H00.

DURATION OF The OFFER
THE SAID PRODUCTS ARE OFFERED FOR SALE WITHIN THE LIMITS OF AVAILABLE STOCKS.

PRICE
THE PRICES OF THE PRODUCTS OFFERED VIA IDGRAFIX.FR ARE QUOTED IN EURO EXCLUDING DELIVERY COSTS AND SHALL REMAIN VALID AS LONG AS THEY REMAIN, THE FACT OF IDGRAFIX , ACCESSIBLE THROUGH THE SHOP IDGRAFIX.FR.
HOWEVER, IN the EVENT OF a CHANGE in THE RATE OF IGI-VAT (4,5%), THE IMPACT MAY BE IMMEDIATE, INCLUDING FOR ORDERS IN COURSE Of EXECUTION. IDC IS FREE TO CHANGE PRICES AT ANY TIME IN The ABSENCE OF a FINAL ORDER. THE CUSTOMER WILL BE INFORMED OF DELIVERY COSTS PRIOR TO THE FINAL CONFIRMATION OF THE ORDER.

PRODUCT WARRANTY
THE PRODUCTS OFFERED FOR SALE VIA IDGRAFIX.FR ARE IN ACCORDANCE with THE LEGISLATION EUROPEAN AND BENEFIT FROM ALL LEGAL GUARANTEES. IDC DOES NOT IN ANY WAY OR ON ANY GROUNDS BE HELD LIABLE IN CASE THE PRODUCT IS NOT IN COMPLIANCE WITH FOREIGN LEGISLATION. IDC DOES NOT IN ANY WAY OR ON ANY GROUNDS BE HELD LIABLE IN CASES WHERE THE PRODUCT HAS BEEN MISUSED OR INSTALLED BY THE CUSTOMER.


ARTICLE 4 - ORDER
PROCESS
THE ORDERING OF PRODUCTS OFFERED FOR SALE VIA IDGRAFIX.FR Is made ONLINE ACCORDING to THE FOLLOWING PROCESS :

SELECTION OF THE PRODUCT OR PRODUCTS ;
VERIFICATION OF THE ONE OR MORE SELECTED PRODUCTS ;
WHERE APPLICABLE, MODIFICATION OF THE PRODUCT OR PRODUCTS SELECTED, AND VERIFICATION OF THE ORDER AS AMENDED ;
ACCEPTANCE WITHOUT RESERVATIONS OF THE GENERAL CONDITIONS OF SALE ;
INPUT BY THE CUSTOMER OF HIS PERSONAL DATA NECESSARY FOR THE PROCESSING OF THE ORDER (LAST NAME, FIRST NAME, DELIVERY ADDRESS, BILLING ADDRESS, EMAIL ADDRESS, ETC.);
CHOICE OF PAYMENT METHOD (CREDIT CARD, PAYPAL) ;
VERIFICATION OF THE DETAILS OF THE ORDER AND, IN PARTICULAR, OF THE DETAIL OF THE TOTAL PRICE (DELIVERY COSTS, ANY DISCOUNTS, TAX AMOUNT, RATE OF IGI APPLICABLE ON THE DATE OF THE ORDER, AMOUNT IGI, AMOUNT (INCLUSIVE OF VAT) ;
WHERE APPLICABLE, MODIFICATION OF THE SEIZED ITEMS, AND VERIFICATION OF THE ORDER AS AMENDED ;
FINAL CONFIRMATION OF THE ORDER ;
IF APPLICABLE, PAYMENT BY CREDIT CARD.

EACH OF THESE LEVELS OF COMMAND RESULTS IN A SCREEN PAGE-SPECIFIC.
THE CLIENT CAN ONLY ACCESS ONE OR The OTHER OF THESE LEVELS ONLY AFTER validating THE PREVIOUS one. IT CAN UP TO THE FINAL CONFIRMATION OF THE ORDER FREELY GO BACK TO PREVIOUS STEPS, ESPECIALLY IN ORDER TO CHANGE.

TRAINING OF THE SALE
THE FINAL CONFIRMATION OF THE ORDER FORM THE SALES CONTRACT BETWEEN IDC AND THE CLIENT RELATING TO(X) THE GOOD(S) ORDERED(S).

ACKNOWLEDGEMENT OF RECEIPT OF THE ORDER
ID GRAFIX ONCE THE ORDER IS DEFINITIVELY CONFIRMED AND ACKNOWLEDGED :
IMMEDIATELY ON The SCREEN, WITH the POSSIBILITY FOR THE CLIENT To PRINT OR TO DOWNLOAD THE CORRESPONDING DOCUMENT ; AND undue DELAY, TO The EMAIL ADDRESS PROVIDED BY THE CUSTOMER.
IDC DOES not ENGAGE ITS RESPONSIBILITY IN CASE Of IMPOSSIBILITY to ACKNOWLEDGE the RECEIPT BY E-MAIL DUE to THE CUSTOMER, ESPECIALLY WHEN The e-MAIL ADDRESS PROVIDED BY THE LATTER proves to BE non-EXISTENT, ERRONEOUS, INVALID, OR SATURATED.

THE KITS DECORATION PRESENT ON THE ONLINE SHOP IDGRAFIX.FR ARE EDITABLE (LOGO, COLOURS) ONLY BEFORE THE FINAL ORDER OF THE CLIENT. FOR CUSTOMIZATIONS SUCH AS THE NAME OF THE DRIVER, THE NUMBER OF THE COURSE, THE CLIENT MUST INDICATE THIS INFORMATION IN THE COMMENTS OF THE ORDER, WE WILL NOT MAKE A VISUAL BEFORE PRINT ON THIS TYPE OF CUSTOMIZATION.

IN THE EVENT THAT THE CLIENT WANTS A CUSTOMIZATION OF LOGO, COLORS, IT MUST MAKE A REQUEST BEFORE PLACING YOUR ORDER ON THE WEBSITE. THIS TYPE OF APPLICATION WILL result in A DEMAND DEPOSIT FOR CUSTOM-ORDER.


CONSERVATION
THE terms and CONDITIONS OF SALE IN FORCE AT the TIME OF the ORDER AND THE ACKNOWLEDGEMENT of RECEIPT OF THE ORDER ARE STORED BY ID GRAFIX FOR A PERIOD OF TEN YEARS FROM THE DELIVERY OF THE ORDER. THE CLIENT WILL RECEIVE A DIGITAL COPY UPON REQUEST.

 

The DATA concerning the credit card payment is encrypted during the validation of your payment. These data are not concervées by the company id grafix


ARTICLE 5 - PAYMENT
THE CUSTOMER HAS HIS CHOICE OF THE MEANS OF PAYMENT THE FOLLOWING :

- PAYMENT BY HIPAY by CB-VISA-MASTERCARD, SECURE ONLINE PAYMENT SET UP AND ADMINISTERED UNDER THE RESPONSIBILITY of HIPAY .

- PAYPAL ACCOUNT (Paypal transaction fees charged to the client)
   

The PARTICULAR CASE OF THE SALE OF KIT DECORATION 100% CUSTOM, THE PAYMENT Will be made PRIOR to THE COMPLETION OF THE MODEL KIT DECORATION.


ARTICLE 6 - SHIPMENT, DELIVERY
THE PRODUCTS ORDERED AND PAID WILL be SHIPPED to THE CUSTOMER, TO The ADDRESS OF DELIVERY BY HIM SPECIFIED IN THE ORDER, AT BEST DELAY AND AT THE latest WITHIN THIRTY DAYS OF the PERFECT SETTLEMENT OF THE ORDER, WHICH IS :

IMMEDIATE IN the CASE OF PAYMENT BY CREDIT CARD OR PAYPAL (IN PRINCIPLE ONLY, AS PAYMENTS BY FOREIGN CARDS CAN GIVE RISE TO the PARTICULAR PROCEDURE Of AUTHENTICATION OR VERIFICATION that HAS the EFFECT OF SLOWING down THE PROCESSING OF THE COMMAND),
DEFERRED TO THE RECEIPT IN CASE OF PAYMENT BY CHEQUE. THE COSTS OF DELIVERY INDICATED IN THE ORDER ARE THE RESPONSIBILITY OF THE CUSTOMER.

IN CASE OF DELIVERY OUTSIDE the TERRITORY, THE CUSTOMER shall ALSO BEAR THE TAXES AND DUTIES THAT MAY APPLY. IDC IS IN ANY CASE REQUIRED TO VERIFY AND INFORM THE CLIENT OF TAXES AND DUTIES OF CUSTOMS APPLICABLE IN SUCH a CASE. THIS AUDIT IS THE RESPONSIBILITY OF THE CUSTOMER.
IN CASE Of UNAVAILABILITY IN excess of 10 WEEKS OF the ORDERED PRODUCT THE CUSTOMER WILL be INFORMED AND WILL be REIMBURSED FOR AMOUNTS IT HAS PAID FOR The ACQUISITION OF THIS PRODUCT, AND THIS AT the latest WITHIN THIRTY DAYS OF THIS PAYMENT. THE REFUND WILL BE BY VOUCHER (VALIDITY 1 YEAR IDGRAFIX.FR") ADDRESSED to THE NAME OF the CUSTOMER AND IN the absence Of OTHER INDICATIONS OF ITS SHARE TO The BILLING ADDRESS INDICATED IN THE ORDER.
THE FAILURE OR DELAY OF DELIVERY ATTRIBUTABLE TO THE SPECIFIC PROVIDER'S RESPONSIBILITY.


ARTICLE 7 - RIGHT OF WITHDRAWAL
THE CUSTOMER HAS A RIGHT OF WITHDRAWAL OF 7 WORKING DAYS.
The EXERCISE OF THIS RIGHT IS Not SUBJECT TO ANY JUSTIFICATION AND NO PENALTY. THE CUSTOMER SUPPORT HOWEVER THE COST OF RETURNING THE PRODUCT. IN THE CASE Of A PAYMENT VIA PAYPAL THE CLIENT ALSO SUPPORTS THE TRANSACTION COSTS.R

THE RETURN AND THE REFUND KIT is DECORATED WITH A PERSONALIZATION or CUSTOMIZATION, OR DECO, WITH the OPTION OF the CLIENT IS NOT POSSIBLE.
THE RETURN OF the PRODUCT SHALL Be made ONLY AFTER VALIDATION AND AUTHORIZATION OF ID GRAFIX , RETURNS WILL be PRECEDED By A REGISTERED LETTER NOTIFYING them of THE WITHDRAWAL OF the CLIENT.

In PERFECT CONDITION IN ITS ORIGINAL PACKAGING, undamaged AND ACCOMPANIED BY ALL ITS ACCESSORIES, INSTRUCTIONS, WARRANTY AND A COPY OF THE PURCHASE INVOICE.

ID GRAFIX , IN the CASE Of REGULAR EXERCISE OF THIS RIGHT BY THE CLIENT, will REIMBURSE THE SUMS PAID BY HIM CORRESPONDING TO The ACQUISITION OF THE product OR PRODUCTS RETURNED, WITHIN A MAXIMUM PERIOD OF THIRTY DAYS, BY VOUCHER (VALIDITY 1 YEAR IDGRAFIX.FR") ADDRESSED to THE NAME OF the CUSTOMER AND IN the absence Of OTHER INDICATIONS OF ITS SHARE TO The BILLING ADDRESS INDICATED IN THE ORDER.

IN the EVENT that THE item IS NOT COMPLETE, DAMAGED OR NOT in CONFORMITY DURING THE RETURN WE will APPLY A DEDUCTION OF 20% ON the VALUE OF THE ITEMS.

ARTICLE 8 - INFORMATION ON YOUR ORDER - INVOICE
DURING THE PROCESSING OF YOUR ORDER YOU WILL RECEIVE EMAIL INFORMING YOU OF THE VALIDATION OF YOUR ORDER, PROCESSING AND SHIPMENT.
WHEN THE ORDER HAS LEFT OUR WAREHOUSE, YOU will RECEIVE AN EMAIL informing YOU THE TRACKING NUMBER or GLS (FOLLOW-up ON THE SITE COLISPOSTE.FR or GLS .EN).

ALL the TIME YOU CAN KNOW YOUR ORDER STATUS FROM YOUR ACCOUNT IDGRAFIX.FR
YOUR BILL IS AVAILABLE AND PRINTABLE FROM YOUR ACCOUNT ON WWW.IDGRAFIX.FR FOR ALL ORDERS TO a STATUS of "SHIPPED".


ARTICLE 9 - PERSONAL DATA
THE CUSTOMER IS INFORMED THAT PERSONAL DATA CONCERNING them, SEIZED BY HIM IN THE ORDER, ARE SUBJECT To COMPUTER PROCESSING INTENDED for THE TREATMENT OF HIS ORDER.
THESE DATA CAN ALSO BE USED FOR PURPOSES OF MONITORING TRADE IN PARTICULAR SO THAT THE CUSTOMER CAN BE INFORMED BY ELECTRONIC MAIL OF COMMERCIAL OFFERS OF THE SHOP .
IT MAY, HOWEVER, OBJECT TO THIS FOLLOW-up :

AT THE TIME OF ORDER BY TICKING THE BOX OFFERING THIS OPTION.
OR FAILING that, BY INDICATING EXPRESSLY TO IDC VIA The EMAIL ADDRESS SET for THIS PURPOSE AT HIS DISPOSAL ON ANY MEDIA FOLLOW-up INCLUDING E-MAIL, WHICH will BE SENT to you.

ARTICLE 10 - CLAIMS - CUSTOMER SERVICE
FOR ANY INFORMATION OR FOR ANY COMPLAINT THE CUSTOMER SERVICE OF ID GRAFIX IS ACCESSIBLE :

To The FOLLOWING EMAIL ADDRESS CONTACT@IDGRAFIX.FR

ARTICLE 11 - RETURN AND HAVE TO ORDER
RETURN OF GOODS :
FOR ANY RETURN OF PRODUCT, IT IS FIRST OF ALL IMPERATIVE TO OBTAIN A RETURN NUMBER BY CONTACTING OUR CUSTOMER SERVICE DEPARTMENT AND EXPLAINING THE REASONS FOR YOUR RETURN.

DO WE go BACK NEVER A COMMAND WITHOUT US HAVING NOTIFIED in ADVANCE AND WITHOUT HAVING OBTAINED A RETURN NUMBER, WE are UNFORTUNATELY OBLIGED TO REFUSE YOUR RETURN.
THE RETURN NUMBER IS ONLY VALID for 8 DAYS, ALSO DO NOT DELAY PRIOR to THE RETURN OF YOUR PRODUCTS.
IN ALL CASES, THE PRODUCTS MUST BE RETURNED IN new CONDITION WITH PACKAGING, WITH A COPY OF THE INVOICE (AVAILABLE ON YOUR ACCOUNT IDGRAFIX). IF This IS NOT THE CASE WE will APPLY A PENALTY OF 20% of THE VALUE OF The ARTICLE WHEN the REFUND BY YOU.

RETURN KITS DECORATION PERSONALIZED OR CUSTOMIZED (NAME, LOGO, NUMBER OF THE RACE), WITH OPTION OF COLOURS (NEON, CHROME), OPTIONS (DOORS, ROOF, ADDITIONAL COVERAGE): THESE KITS DECORATION WILL NOT BE TAKEN BACK OR EXCHANGED BY IDGRAFIX.FR.

THE KITS DECORATION IN PAY, PROMOTION OR A PROMOTION CODE for a LIMITED TIME WILL NOT BE returned OR EXCHANGE BY IDGRAFIX.FR



ASSETS EDITED BY IDGRAFIX ARE VALID FOR 1 YEAR ON OUR ONLINE SHOP "IDGRAFIX.FR" FROM THE DATE OF THE ORDER TO WHICH IT IS LINKED. The BE IS represented BY AN ALPHANUMERIC CODE THAT YOU SIMPLY ENTER IN WHEN CHOOSING THE PAYMENT AND VALIDATE THAT THE AMOUNT IS DEDUCTED FROM THE CURRENT COMMAND.
TO BE USED the AMOUNT OF THE credit SHALL EXCEED THE TOTAL AMOUNT OF THE ORDER WITHOUT shipping COSTS. WHEN THE PERIOD OF 1 YEAR OF VALIDITY IS EXCEEDED, The credit IS No LONGER USABLE BY THE CLIENT AND DOES NOT GIVE a SOURCE to A REFUND.

ARTICLE 12 - SPECIAL CASE KITS DECORATION CUSTOMIZES
WE REQUIRE A DEPOSIT TO ORDER AN AMOUNT OF 50€, FOR THE DESIGN OF THE MODEL KIT DECORATION. THIS DEPOSIT IS THEN DEDUCTED FROM THE TOTAL AMOUNT OF THE KIT DECORATION CUSTOM.

The DEPOSIT OF 50 € FOR THE MODEL CUSTOM and IS NOT REFUNDABLE THE MOMENT OR ONE OF OUR graphic DESIGNERS, HAS ALREADY DESIGNED A MOCK-up.

THE KITS DECORATION, PERSONALIZED CANNOT BE RETURNED.

ARTICLE 13 - COLOR / PRINT RENDERING KITS DECORATION
THE VISUALIZATION on The SCREEN Of COMPUTER, SMARTPHONE or TABLET IS IN RGB COLOR, PRINTING, DIGITAL KITS DECORATION ARE WHEN T-IS IT IN CMYK COLOR. THIS DIFFERENCE DISPLAY AND PROCESSING CAN GIVE OF SHADES, BRILLIANCE OF DIFFERENT COLORS.

The FACT THAT THE COLOR OR THE RENDERING Of a FINAL PRINT IS NOT the SAME as YOUR ON-SCREEN DISPLAY CANNOT GIVE RISE to A RETURN OF the KIT DECORATION. IT WILL NOT be POSSIBLE TO DO AN EXCHANGE OR A REFUND OF KIT DECORATION UNDER the PRETEXT THAT YOU ARE NOT SATISFIED with ITS RENDERING.

ARTICLE 14 - APPLICABLE LAW
THIS CONTRACT IS SUBJECT TO THE ANDORRAN LAW. THE LANGUAGE OF THIS CONTRACT IS THE FRENCH LANGUAGE AND HAS BEEN TRANSLATED FROM THE GTC OFFICIAL IN CATALAN. If THERE SHOULD BE A MAIL OR ANY claims-ONLY THE CATALAN VERSION shall prevail.

ARTICLE 15 - DISPUTES
IN CASE OF DISPUTE, THE COURTS OF ANDORRA SHALL HAVE SOLE JURISDICTION. IN THE EVENT OF A DISPUTE WITH A MERCHANT, THE COMMERCIAL COURTS OF THE REGISTERED OFFICE OF IDC WILL BE THE ONLY COMPETENT.


The TEAM IDGRAFIX

 

general terms and conditions and the translated version legal in Andorra in Catalan language.

Property of :

IDC, Slu

PRINCIPAT D'ANDORRA

NRT: L-710871-A